How to place your order

Everything you need to know about ordering

  

You can order our products directly:

  • by telephone on our free service number for advice and orders: 0800 158 80 25
  • by internet using our button "Shop"
  • by e-mail to info@platinum.co.ukThis email address is being protected from spambots. You need JavaScript enabled to view it.

We deliver as follows:

  • Our delivery policy is 3 to 5 working days. However our couriers tend to deliver within the first 2 or 3 days.
  • Pre-paid orders are sent as soon as payment is received.
  • We deliver free to your door* – you save on delivery charges.

*A minority of GB postal codes, the Highlands, UK Islands, Channel Islands and Northern Ireland do not qualify for free shipping. For a single order of only one container of Snacks or less than one single variety carton of 12 packs PLATINUM MENU a shipping and handling charge of £ 4 applies. 

Payment methods

  • Payment by Visa, Visa Debit, Mastercard, or American Express credit card, SOLO or Maestro debit card. 
  • Pre-payment via bank transfer.
  • Pre-payment via PayPal.

Any other questions?

We will be happy to advise you on our free phone customer service number 0800 158 80 25.

You can consult our General Terms & Conditions here.